A Foundation Built on the Floor Raffaele Tramma began his career in hospitality on the floor, learning service one shift at a time. Over more than 20 years, that hands-on foundation carried him through kitchens, dining rooms, and leadership roles across New York, Dubai, Hong Kong, Zurich, Barcelona, and the UAE. Each city shaped his approach differently. Some demanded precision, others speed. All led to the same understanding. Great hospitality only works when people, systems, and culture move together. The Hidden Strain Behind Growth As restaurants grew, the same challenges appeared again and again. Costs rose faster than control. Managers … Continue reading Why the Future of Hospitality Is Better Than We Think